Why It’s Important To Implement Gamification

Gamification is the act of using gaming techniques to encourage and motivate employers, students, or learners to continue learning content and engage with a certain product or service. By implementing gaming techniques into the learning process, individuals will be able to explore and practice important aspects of work or education, including team building, efficiency, and […]

How To Tell If Gamification Software Is Effective In A Call Center

Gamification is a technique that uses game methods to motivate employees, boost their engagement, and increase the efficiency of their work. In call centers especially, gamification can be a very powerful, positive, and effective tool to engage call center agents. Through goal setting, completing certain objectives, and partaking in a healthy level of competition among […]